Inquiries

Depending on the inquiry, it may take some time to provide a response.
Please note that on holidays, your request will be handled the next business day or afterwards.

Name* Last Name 
First Name 
Postal code

Address



Separate the address into two fields. Make sure to write down the building name.

Phone number  -   - 
E-mail address*

Input twice for confirmation

Details of inquiry*
(1000 characters or less)

*Make sure to include the "Order number" for inquiries related to orders.

Order Flow

1. Add to your Cart
You can go back to the product page to continue shopping. In addition, you can change quantity or cancel items.
2. Go to check out
If you are a member, log in by using the e-mail address and password used during registration.
3. Payment
Shopping and Shipping fee, please pay by PayPal respectively.
4. Completion
After this, your ordered goods will be shipped within 24 to 48 hours except our holiday time. All items which you ordered in this site are shipped through Japanese EMS (Express Mail Service) system. The shipping cost is varied according to your address. Please wait for the arrival of the goods at ease.
 
If you have any questions or concerns about us and our products, please don't hesitate to email us at info@mitamura.co.jp